Silicon House - Rapid Action Force™
 Silicon House - Rapid Action Force™ offers worldwide support services
using state of the art Automated Service Engine.
How do you stand to benefit as a Reseller ?
As a reseller you can start serving your clients with our industry
acclaimed Automated Service Engine within minutes. You can install our
support system in your domain with full branding and start using its
features such as Infomine, A.I.Chat, Interactive Support Systems, Free
Downloads, Alerts, RAF Technical Journals etc. This will allow you to spend
more time on Selling than Serving your clients.
How do you stand to benefit as a Customer ?
As a customer you can use our support system such as Infomine,
A.I.Chat, Interactive Support Systems, Free Downloads, Alerts, RAF Technical
Journals etc. Moreover, you can also train and educate your company users ,
administrators using these systems. This saves your precious time and also
maintains continuity in your web presence.
How does it work ?
The key to quicker and reliable service is our well defined and constantly
updated work systems and our drive for automation. This enables us to
provide almost full control of the services that we offer to the client
themselves. But this requires years of experience and heavy investments on
R&D and systems development.
Our simple and cellular hierarchy of Silicon House - Rapid Action Force™
enables us to provide personal and customized service for all your
requirements. All our key infrastructures are monitored constantly with over
300 random samples at any given working time. Any deviation is intimated
with proper escalation procedure.
The support systems does not end here. It is constantly updated with the help of CBG
[Core Business Group ] and R&D [ Research & Development ]. This ensures that
our services not only meets your present requirements, but also takes care
of future upgrades that we may have to undergo.
Cellular Model - Silicon House - Rapid Action Force™ Support
System.
Infomine: Infomine is a key component
in Automated Service Engine. It follows a similar industrial practice of
Knowledge Management. It also includes interactive support systems.
A.I. Chat: A.I.Chat is a 24X7 automated chat system which allows you to
get trained in our products and services. This provides base level
support throughout the day.
Co-ordinator: Co-ordinators manage and update Infomine and A.I. Chat.
They offer a personalized and custom solution for all your issues.
Team Lead: RAF Team lead completes a Cell and is responsible for
interacting and monitoring the co-ordinators and system adminstrators.
Supervisor: RAF Supervisor overviews the Silicon House - Rapid Action
Force™ and also keeps abreast to the latest technological innovations and
market situation with inputs from CBG and R&D. |
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Chennai
91 44 24405807 / 24412448 / 24412748 |
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Delhi |
9312005397 |
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Mumbai |
9323441777 |
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Bangalore |
9392321000 |
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Kolkatta |
9339212141 |
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Agra |
9319208123 |
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sales@siliconhouse.net |
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BIZ Secure Corporate Email Solutions
BIZ Secure Corporate Email Solutions is a
comprehensive email solution with state of the art
features such as Keeping a copy of both outgoing
and incoming mails, Custom filters, Spam
Assassin, Mail forwarding etc.
Why BIZ Secure Corporate Email Solutions?
Absolute Tracking of your corporate mail
communications
No other hosting provider allows to have a shadow
copy of both the sent and received mails. With
this your system admin can keep track of messages
sent and received even if your branches are hundreds
of Kilometers away.
- Space for each mail id can be allotted
specifically by the system admin.
- Web Mail interface with Scheduling and Task
Manager.
- SPAM Assassin
- Custom Filters
- Online control panel to create, edit, delete
emails
Read about Biz Secure Mail
here |
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