{"id":7081,"date":"2019-02-21T15:38:45","date_gmt":"2019-02-21T15:38:45","guid":{"rendered":"https:\/\/www.siliconhouse.net\/support\/?p=7081"},"modified":"2019-02-21T15:42:52","modified_gmt":"2019-02-21T15:42:52","slug":"glue","status":"publish","type":"post","link":"https:\/\/www.siliconhouse.net\/support\/windows-reseller-hosting\/windows\/glue\/","title":{"rendered":"How do I solve Name server glue missing issue from WHM?"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p>\n\nThe A records (the GLUE) got from the parent zone check are the same as the ones got from your name servers. You have to make sure your parent server has the same NS records for your zone as you do according to the RFC. This tests only name servers that are common at the parent and at your name servers. If there are any missing or stealth name servers you will be getting warning and will create issues or delay in response.<\/p>\n\n\n\n<p>Error will be, &#8220;<strong>None of your local name servers can be authoritatively resolved, and no glue is proved. This will cause intermittent resolutions failures when the cached local NS record are used to resolve your domain<\/strong>.&#8221;<\/p>\n\n\n\n<p><\/p>\n\n\n<aside id=\"text-16\" class=\"widget widget_text amr_widget\">\t\t\t<div class=\"textwidget\"><div class=\"reseller_web_hosting_support_advts\">\r\n\r\n<div class=\"reseller_web_hosting_support_advts_left\">\r\n<a href=\"https:\/\/www.siliconhouse.net\/linux-reseller-web-hosting-india\" target=\"_blank\"><img decoding=\"async\" border=\"0\" src=\"https:\/\/www.siliconhouse.net\/wp-content\/uploads\/2018\/06\/336X280-saffron-unlimited-499-kickstart.gif\" width=\"336\" height=\"280\" alt=\"Reseller Hosting Special Offer\"><\/a>\r\n<\/div>\r\n\r\n<div class=\"reseller_web_hosting_support_advts_right\">\r\n<a href=\"https:\/\/www.siliconhouse.net\/linux-cloud-server-hosting-india\" target=\"_blank\"><img decoding=\"async\" border=\"0\" src=\"https:\/\/www.siliconhouse.net\/wp-content\/uploads\/2018\/06\/336X280-purple-enterprise-cloud-stak-19.jpg\" width=\"336\" height=\"280\" alt=\"Enterprise Cloud Stack\"><\/a>\r\n<\/div>\r\n\r\n<\/div><\/div>\n\t\t<\/aside>\n\n\n\n<aside id=\"text-20\" class=\"extendedwopts-md-center widget widget_text amr_widget\">\t\t\t<div class=\"textwidget\"><div class=\"reseller_web_hosting_support_advts\">\r\n<div class=\"reseller_web_hosting_support_advts_left\">\r\n<img decoding=\"async\" border=\"0\" src=\"http:\/\/www.siliconhouse.net\/support\/wp-content\/uploads\/2016\/12\/reseller-hosting-249-offer.gif\" width=\"320\" height=\"100\" alt=\"Reseller Hosting Special Offer\">\r\n<\/div>\r\n\r\n<div class=\"reseller_web_hosting_support_advts_right\">\r\n<img decoding=\"async\" border=\"0\" src=\"http:\/\/www.siliconhouse.net\/support\/wp-content\/uploads\/2016\/12\/reseller-hosting-249-offer.gif\" width=\"320\" height=\"100\" alt=\"Reseller Hosting Special Offer\">\r\n<\/div>\r\n\r\n<\/div><\/div>\n\t\t<\/aside>\n\n\n\n<p><\/p>\n\n\n\n<p>To solve the same you have to follow the below procedure,<\/p>\n\n\n\n<p>If you are using private name server it should have zone record for NS1 and NS2.<\/p>\n\n\n\n<p>1.<a rel=\"noreferrer noopener\" href=\"https:\/\/www.siliconhouse.net\/support\/linux-reseller-web-hosting\/login-reseller-web-hosting-control-panel-whm\/\" target=\"_blank\">Login to WHM<\/a><\/p>\n\n\n\n<p><br>2.Under DNS Functions choose&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/www.siliconhouse.net\/support\/linux-reseller-web-hosting\/edit-dns-particular-domain\/\" target=\"_blank\">Edit DNS Zone<\/a>&nbsp;option<br>Confirm whether NS1 is having zone for NS1, NS2, A record, MX record and CNAME for mail, FTP and www too as&nbsp;<a rel=\"noreferrer noopener\" href=\"http:\/\/ns1.example.com\/\" target=\"_blank\">ns1.example.com<\/a>&nbsp;same for&nbsp;<a rel=\"noreferrer noopener\" href=\"http:\/\/ns2.example.com\/\" target=\"_blank\">ns2.example.com<\/a><\/p>\n\n\n\n<p><br>3.Click on Save.<br><\/p>\n\n\n\n<p>Once the changes done you will get the issue solved. <\/p>\n\n\n\n<p><br><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The A records (the GLUE) got from the parent zone check are the same as the ones got from your<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-7081","post","type-post","status-publish","format-standard","hentry","category-windows"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How do I solve Name server glue missing issue from WHM ?<\/title>\n<meta name=\"description\" content=\"You have to make sure your parent server has the same NS records for your zone as you do according to the RFC. This tests only name servers that are common at the parent and at your name servers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.siliconhouse.net\/support\/windows-reseller-hosting\/windows\/glue\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How do I solve Name server glue missing issue from WHM ?\" \/>\n<meta property=\"og:description\" content=\"You have to make sure your parent server has the same NS records for your zone as you do according to the RFC. 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