Unable to login into the control panel getting error “Error: You have entered incorrect username or password.”

Solution :

If you are getting the error “You have entered incorrect username or password” while accessing the Plesk Control Panel the following may be the reasons

[1] You may be using the wrong username and password to access the control panel
[2] You may have entered the username and password with null space to access the control panel

To resolve this issue you have to enter the correct username and password without any null space in it.

If you are unable to find the valid login details kindly raise a ticket from our support portal http://members.siliconhouse.net/