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How do I Suspend/Unsuspend a Domain under my Reseller Account?


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                          Windows Reseller Web Hosting comes with Plesk Control Panel to manage all the domains which is present under your account. This procedure allows you to suspend or unsuspend the domain in your Reseller web hosting account.


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                          Procedure

                          Procedure to Suspend/Unsuspend a Domain under my Reseller Account :

                          Windows Reseller Web Hosting comes with Plesk Control Panel. You can able to suspend or un suspend the domain from the Plesk Control Panel.  Please find the below procedure to to suspend/unsuspend the domain.

                          [1] Access your control panel at https://www.yourdomain.com:8443 or https://servername:8443 or https://serverip:8443

                          [2] Click on subscriptions.

                          [3] Click on subscription name you want to suspend/unsuspend

                          [4] Click on suspend

                          Screen Shots

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                          Troubleshooting FAQs


                          I am getting the error ” The subscription is suspended because its subscriber was suspended “ while activating the domain in Plesk Control Panel

                          Solution :

                          If the customer account is suspended then you will get the error as ” The subscription is suspended because its subscriber was suspended “

                          In order to resolve this issue kindly check and activate the customer account by using the below steps

                          [1] Login to your plesk control panel [ https://servername.com:8443/]
                          [2] Click on Customers
                          [3] Click on your customer name
                          [4] Click on change status to Activate

                          Unable to open customer customer control panel i am getting error ” Your account was suspended “

                          Solution :

                          If you are getting the error ” Your account was suspended ” while opening customer customer control the following may be the reasons

                          1. If you have suspended your customer account you have to check and activate your customer account by using the below steps

                          [1] Login to your plesk control panel [ https://servername.com:8443/]
                          [2] Click on Customers
                          [3] Click on your customer name
                          [4] Click on change status to Activate

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