How to take Back up and Restore Mails in cPanel Webmail?

In cPanel, you can able to use three webmail interfaces. If you are using cpanel mail service for your domain, it is possible to back up (export) your emails using both web interfaces – Roundcube or Horde. Built-in restore (import) option is available in both Roundcube and Horde webmail now.

Kindly refer the below procedure to back up and restore emails in cPanel webmail:

Via Roundcube Interface:

Export :
——

1. Login to the webmail of the domain
2. Select the mails which you want to take a backup
3. Click on “more” icon in the above bar
4. Select Download (.eml) option in dropdown list

Now the mail has been downloaded in your Local System.

NOTE: .eml files are supported by most of the email services, so you can easily restore them later on different servers

Unfortunately, Roundcube does not provide convenient functionality to download many emails at once, so if you want to back up the whole folder or account, we recommend using Horde instead.

Import :
——

1. Login to the webmail of the domain
2. Click Settings in the left side of the panel
3. Click on “Import messages” icon in the dropdown list
4. Browse the file which we want to import
5. Click upload

Once done, you will get a notification like “successfully imported”

Via Horde Interface:

Export :
——

1. Login to the webmail of the domain
2. Select the mail which you want to take a backup and you will get mail details as below
3. Click Arrow mark – Expand Headers near by “Email configuration settings for” to know about the details of mail
4. Click Other options “+” and Click “Save” in the dropdown list

Now the mail has been downloaded in your Local System.

In order to save all emails in the folder (Inbox, Sent, etc.) right-click on this folder and select Export option:

Then you will be prompted to select the format of the backup file – MBOX or zipped MBOX. If you just want to store emails, zipped option is more preferable as it will be smaller in size:

Import :
——

In Horder for importing emails right-click on the folder, you wish to upload the emails to and choose Import:

Then select the backup file in Mbox or .eml formats and click OK:

Now your emails are imported to the email account.

You should get a pop-up notification the emails have been uploaded from the backup file to the account.

Once done, you will get a notification like “Imported”