How do I Access Webmail of my email ids ?


Windows We Hosting Allows you to access the mail id via browser as default. This procedure leads to the login of one particular email id which is created in the Web Hosting Panel.

 


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Procedure

Ways to Access Webmail :

Webmail is a great feature offered by Plesk Control Panel. There are two ways that you can log into webmail in Windows Reseller Web Hosting .

Kindly refer the below url to access the webmail

http://webmail.domainname.com/ [ Example : http://webmail.crmcell.com/ ]

or

http://webmail.servername.com/

Screen Shots

Refer Screen Shots

Troubleshooting FAQs

Mail Troubleshooting FAQs

Unable to login into the webmail getting error “Authentication Failed / Unknown or Disabled User! “

Solution :

To check whether you have entered the username and password without any mistakes . If you dono the password kindly follow the below pocedure to reset the ftp password

1] Login to your plesk control panel.
2] Click on subscriptions.
3] Click on control panel of that subscriptions.
4] Click on Mail.
5] Click on the mail id for which you want to reset the password.
6] Change the password [ Give the tough password,which consist of alphanumeric characters ].
7] Click on ok.

I am getting “Default Page ” while accessing the Webmail url

Solution :

Kindly check whether you have activated webmail service for your domain. Kindly follow the below steps to enable the webmail service

1] Login to your plesk control panel.
2] Click on subscriptions.
3] Click on control panel of that subscriptions.
4] Click on Mail.
5] Click Mail settings and click your domain name
6] Enable the option Activate mail service on this domain and choose your type of webmail service
7] Click ok

I am unable to access the webmail using my domain name ?

Solution :

[1] Check whether the name servers are pointed to our server properly.
Note : If you have changed the nameservers recently, it will take 24 to 48 hours to reflect which depends on the ISP.
[2] Check whether you are giving the domain name without any spelling mistakes
[3] Till the name server reflection you can use http://webmail.servername.com to access the mails.

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